Privacy Policy

Welcome to yeasb. This Privacy Policy explains how yeasb ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our online gaming platform at yeasb.org. By accessing or using our platform, you agree to the terms described in this Privacy Policy.

We are committed to maintaining the confidentiality, integrity, and security of your personal data. This policy has been drafted to comply with applicable data protection standards and reflects our dedication to responsible data handling for all users based in Bangladesh and beyond. We encourage you to read this document carefully.

1. Information We Collect

yeasb collects certain categories of personal information to provide you with a complete and secure gaming experience. The categories of data we collect fall into two main groups: information you provide directly, and information we gather automatically through your use of the platform.

Information You Provide Directly

When you register an account, make a deposit, or contact our support team, you may provide us with:

• Full name, date of birth, and National ID or passport details for identity verification purposes
• Contact information including email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, etc.)
• Username and password credentials for your yeasb account
• Payment-related details such as mobile banking account references for bKash, Nagad, Rocket, and Upay transactions
• Any communications you send to our customer support team, including queries, complaints, or feedback

Information Collected Automatically

When you visit and interact with the yeasb platform, we automatically collect technical data, including:

• IP address, browser type, operating system, and device identifiers
• Pages visited, session duration, click patterns, and navigation history within the platform
• Geolocation data (country and city level, derived from IP address)
• Gaming activity including game selections, bet amounts, win/loss records, and session timestamps

2. How We Use Your Information

yeasb uses the information we collect for legitimate operational, legal, and service-improvement purposes. Specifically, your data is used to:

• Create, verify, and manage your yeasb account and associated profile information
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels
• Verify your identity and age (you must be 21+ to use yeasb) in accordance with responsible gaming requirements
• Provide customer support and respond to queries, disputes, or technical issues you raise
• Detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or unauthorized conduct
• Send account-related notifications such as transaction confirmations, security alerts, and policy updates
• Improve, personalise, and enhance the yeasb platform based on usage analytics and player feedback

3. Cookies and Tracking Technologies

yeasb uses cookies and similar tracking technologies to enhance your browsing experience, analyse platform performance, and remember your preferences. A cookie is a small data file stored on your device when you visit our platform.

We use the following categories of cookies:

• Essential cookies: Required for the platform to function correctly, including login session management and security tokens
• Performance cookies: Help us understand how visitors interact with yeasb, which pages are most visited, and where errors occur
• Preference cookies: Store your language settings, display preferences, and previously selected game categories

You can control or disable cookies through your browser settings at any time. However, please be aware that disabling essential cookies may limit your ability to access certain features of the yeasb platform, including account login and transactions.

4. Sharing Your Information

yeasb does not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers and payment processors: We share relevant transaction data with bKash, Nagad, Rocket, Upay, and other authorised payment partners solely to process your financial transactions
• Legal and regulatory obligations: We may disclose your information to law enforcement, government authorities, or regulatory bodies when required to do so by applicable law or court order
• Fraud prevention and security: Information may be shared with fraud detection services to protect the integrity of the platform and safeguard all users
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to equivalent privacy protections

In all cases, we require any party receiving your personal data to maintain confidentiality and to use it only for the specific purpose for which it was shared.

5. Data Security

yeasb employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Sockets Layer) encryption to safeguard all data transmitted between your device and our servers.

Access to your personal data is restricted to authorised yeasb personnel who require it to perform their job functions. We regularly review and update our security practices to address emerging threats. Despite these measures, no online transmission or storage system can be guaranteed to be completely secure, and you use the platform at your own risk with respect to transmission security.

6. Data Retention

yeasb retains your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this Privacy Policy. Retention periods may also be determined by legal, regulatory, or contractual requirements applicable to our business.

If you choose to close your yeasb account, we will delete or anonymise your personal data where permitted. Certain records — including transaction histories and identity verification documents — may be retained for up to seven (7) years as required by applicable anti-money laundering and financial record-keeping regulations.

7. Your Rights and Choices

As a user of the yeasb platform, you have certain rights with respect to your personal information. We are committed to honouring these rights in a timely and transparent manner:

• Right of access: You may request a copy of the personal data we hold about you at any time
• Right to rectification: You may ask us to correct inaccurate or incomplete personal information in your account
• Right to erasure: In certain circumstances, you may request that we delete your personal data (subject to legal retention obligations)
• Right to restrict processing: You may ask us to limit how we use your personal data in certain situations
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days of receipt.

8. Payment Data and Local Methods

yeasb supports a range of local payment solutions popular among Bangladeshi players, including bKash, Nagad, Rocket, and Upay, as well as international card options such as Visa and Mastercard. When you initiate a financial transaction, the relevant payment data is transmitted securely to our authorised payment processors using encrypted channels.

yeasb does not store your full mobile banking PINs, card CVV numbers, or complete card numbers on our servers. Payment tokenisation practices are employed wherever possible to minimise the risk associated with financial data storage. All transactions are monitored for suspicious activity to protect your funds and account.

9. Children's Privacy

yeasb is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from persons under the age of 21. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take prompt steps to remove that information from our records.

10. Changes to This Privacy Policy

yeasb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notification.

Your continued use of the yeasb platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way yeasb handles your personal data, our support team is available to assist you. We strive to address all privacy-related inquiries promptly and professionally.

Email us at: [email protected]